How many credits does a message cost?
#One credit per SMS segment and 2 credits per MMS. A plain-text message under 160 characters is a single segment; longer messages and emoji can split into more.
Pricing
Buy credits. Send messages. That is the whole model.
There is no monthly plan to size, no contract to exit and no bundle that expires out from under you while your account is active*. You buy credits when you need them, and every message you send draws one down.
Credit bundles
No subscription| Bundle | Price | Per text |
|---|---|---|
| 250 credits | $13.00 | 5.2¢ |
| 500 credits | $24.00 | 4.8¢ |
| 1,000 credits | $43.00 | 4.3¢ |
| 2,000 credits | $79.00 | 3.95¢ |
| 5,000 credits | $179.00 | 3.58¢ |
| 10,000 credits | $339.00 | 3.39¢ |
| 25,000 credits | $614.00 | 2.46¢ |
| 50,000 credits | $995.00 | 1.99¢ |
| 100,000 credits | $1,990.00 | 1.99¢ |
| 250,000 credits | $4,975.00 | 1.99¢ |
- Dedicated local or toll-free number Included
- Keywords Unlimited
- Team members Unlimited
- Groups and contacts Unlimited
- Two-way replies and MMS 2 credits per MMS
- Monthly subscription None
- Contract None
- Credit expiry None while active*
100 free credits when you sign up, no card required. Registered 501(c)(3) nonprofits get 1,000. Credits stay on your account for as long as it is active*. Rates from 1.99¢ per text.
The model
Three rules, no fine print
Rule 1
No subscription
There is no monthly fee, no plan tier and no contract. A month in which you send nothing is a month in which you pay nothing.
Rule 2
Credits stay with you
Credits stay on your account for as long as it is active*. Nothing resets on a billing date, and there is no use-it-or-lose-it allowance.
Rule 3
One rate card
Every bundle is on the table above, from 250 credits to 250,000. Bigger bundles cost less per text, down to 1.99¢. Number, keywords and team members are included, not add-ons.
Included
What every account gets
A dedicated number
One US local or toll-free number is included at no monthly charge while your account is active*, so replies come back to a number your contacts recognise.
Credits in your balance right away
Credits land in your balance as soon as the payment clears, ready for your next send.
Secure card payments
Payments are processed by Stripe. Your card details go to Stripe, not to us.
A person when you need one
Use the chat in the dashboard or book a call, and a person answers.
Wondering what this saves against a monthly plan? See the comparison with subscription platforms.
New to this? The carrier fees and every activation step are in getting started.
Want the balance to top itself up? Read how credits and auto-reload work.
Questions people ask before signing up
The 10 questions that come up most about credits and billing. The full FAQ covers sending, numbers and compliance too.
How much does a text cost?
#Texts start at 1.99¢ each on the best-value bundle, 50,000 credits for $995.00. Credits are prepaid, so the rate you pay is set when you buy rather than by a plan tier.
Do credits expire?
#No. Credits stay on your account for as long as it is active, meaning it has sent at least one group message in the last six months. There is no monthly minimum and no billing cycle to reset them.
Is there a contract or a monthly fee?
#Neither. You buy credits when you want them and send when you want to. A quiet month costs you nothing.
What does the dedicated number cost?
#Nothing extra. A dedicated US local or toll-free number is included, along with unlimited keywords, groups and team members. Approval usually takes two to five business days.
Am I charged for a message that fails?
#No credits are used for a message that fails before it leaves our platform; they go straight back to your balance. A message the carrier accepted but could not deliver, for example to a phone that is off or a landline, is still charged, because the carrier bills for it too.
How do I pay?
#You pay by card through Stripe's secure checkout, and the credits are ready to use as soon as the payment clears. If you turn on auto-reload, the saved card is charged whenever your balance runs low.
Can I change my plan?
#There is no plan to change. You buy whichever credit bundle fits when you need it, larger bundles cost less per text, and you can turn auto-reload on or off at any time.
Is there a nonprofit discount?
#Registered 501(c)(3) nonprofits get 1,000 free credits instead of 100. Send us your documentation and we will apply it.
What happens if I run out of credits mid-send?
#Auto-reload tops up your balance so a send can keep going, buying the lowest-cost package that covers what is missing. One automatic charge is capped at $500, so a send needing more pauses until you buy credits yourself.
Still unsure? Ask us directly.