Platform · Mass texting
Send a text to everyone at once.
One dashboard for group texting, two-way replies, keywords and scheduled alerts. Works from a computer, tablet or phone. No training, no code, no setup.
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Free credits
100
on signup, no card
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Your number
Dedicated
separate from your cell
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Credits
Stay while active*
no subscription
Water shut-off tomorrow 9am to 1pm on Larch & Fifth. Crews will be on site.
Reply YES to get outage alerts, or STOP to opt out.
YES
You're on the list, Dana. We'll text when water is back on.
The dashboard
Everything runs from one screen
Write once, send to a group of five or five thousand, and handle every reply in the same place. Here is what you'll actually use.
AI Compose · New
Write the message in seconds
Describe what you need to say. AI Compose drafts it, trims it to fit, and keeps the tone right for your audience. Customers see up to 35% better response rates on AI-tailored messages.
Save any message as a template, then pick it from Use Template the next time you send, or merge in each subscriber's name so a blast still reads like a note.
Hi {{firstname}}, reminder that the annual meeting is Thursday at 7pm in the clubhouse. Reply 1 to RSVP.
Text to Join
Unlimited keywords, unlimited groups
Put a keyword on a flyer, a sign or a web widget. Anyone who texts it joins the right group instantly and gets your auto-reply back. Use keywords to segment your list, run votes or take RSVPs.
Add contacts in bulk too: upload a .CSV exported from Excel and they land straight in a group, and cross-post the same message to your Facebook wall as you send it.
- JOIN Welcome! You're subscribed to Riverbend alerts.
- POOL Pool hours: 6am to 10pm daily through Sept.
- VOTE Thanks for voting. Results post Friday.
- STOP Handled automatically. Opt-outs are removed on the spot.
Each keyword routes to its own group
Send now or later
Schedule the alert, then forget it
Promotions, deals, emergency notices, reminders: send in real time, or queue them for the exact hour you want. Add photos, emojis, videos or links, from your own device or our seasonal templates.
Smart Encoding quietly rewrites lookalike characters so the same message fits in fewer credits.
- Thu 9:00 AM Meeting reminder + RSVP Scheduled
- Fri 4:30 PM Pool closing early Scheduled
- Today 8:02 AM Water shut-off notice Sent · 418
- Mon 7:15 AM Trash day moved Sent · 411
Smart Encoding saved 62 credits this month
Two-way
They reply to you, not into the void
Send to the whole group, then answer people one-on-one. Every conversation stays in the dashboard, so nothing gets lost in a personal phone.
Calls to your Pony Express number forward to whatever phone you carry, and any reply can be forwarded to your email, free. Not sure a number can even receive a text? Look it up first.
- Dana R. YES, thanks for the heads up 8:04a
- Marcus T. Will the gym be open during the shut-off? 8:11a
- (415) 555-0198 POOL 8:19a
- Priya N. Got it 8:22a
Calls forward to your cell · replies forward to email
Also included
The rest of the kit
Not add-ons. Every account gets these on day one.
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Message forwarding
Route every reply to your email or personal phone. Free.
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Sub-accounts
Give team members their own login with access to all features.
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Link tracking
See how many people clicked, and which campaign earned it.
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Web opt-in widget
Collect subscribers from your own site with a drop-in form.
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Auto-reload credits
Top up automatically so a send never stalls mid-blast.
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Personalization
Merge {{firstname}}, last name and custom fields into any message.
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Number lookup
Tell landline from mobile or VoIP, and see the carrier behind it.
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Cross-posting
Push the same blast to your Facebook or X page as you send it.
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Live chat support
Real people in the dashboard chat when something looks wrong.
Rates
Buy credits. Use them whenever.
No monthly fee, no contract, no expiry while your account is active*. One credit sends one 160-character text, and Smart Encoding helps you fit more into each one. The full pricing page covers segments, MMS and the dedicated number.
Everything else people ask before their first send is answered on the FAQ.
Registered 501(c)(3) nonprofits start with 1,000 free credits instead of 100. Tell us when you sign up.
What it costs
No subscription| Bundle | Price | Per text |
|---|---|---|
| 250 credits | $13.00 | 5.2¢ |
| 500 credits | $24.00 | 4.8¢ |
| 1,000 credits | $43.00 | 4.3¢ |
| 2,000 credits | $79.00 | 3.95¢ |
| 5,000 credits | $179.00 | 3.58¢ |
| 10,000 credits | $339.00 | 3.39¢ |
| 25,000 credits | $614.00 | 2.46¢ |
| 50,000 credits | $995.00 | 1.99¢ |
| 100,000 credits | $1,990.00 | 1.99¢ |
| 250,000 credits | $4,975.00 | 1.99¢ |
- Dedicated local or toll-free number Included
- Keywords Unlimited
- Team members Unlimited
- Groups and contacts Unlimited
- Two-way replies and MMS 2 credits per MMS
- Monthly subscription None
- Contract None
- Credit expiry None while active*
100 free credits when you sign up, no card required. Registered 501(c)(3) nonprofits get 1,000. Credits stay on your account for as long as it is active*. Rates from 1.99¢ per text.
Compliance
Opt-in only, all the way down
Pony Express HQ is a 100% opt-in service. Disclaimers, opt-in records and opt-out handling are built into the product, not left to you.
- STOP works everywhere. Anyone can text STOP to leave a list, and they're removed immediately, which also stops you paying to reach them.
- Remove people yourself. Unsubscribe a contact from their contact page in one click.
- Re-subscribe is allowed. People who opted out can opt back in whenever they want.
- Zero tolerance for spam. We don't allow purchased lists or unsolicited blasts. Don't be that person.
Unsure whether your list qualifies? Ask us before you send.
Start sending
Your first hundred texts are on us
Sign up, claim your number, import a list, and send your first blast in the next ten minutes.
100 free credits · dedicated number · no subscription · no card required