Terms of Service

Terms for using Pony Express HQ and PonyHOA Pony Express HQ and PonyHOA are owned and operated by Pony Express HQ, INC

Last updated: September 17, 2026

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OUR WEBSITES OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND TERMINATION PROVISIONS. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT ACCESS OUR WEBSITES OR USE OUR SERVICES.

1. Agreement and who we are

These Terms of Service (“Terms”) form a binding agreement between you and Pony Express HQ, INC. (“Pony Express,” “we,” “us,” or “our”) governing your use of our websites, dashboards, APIs, mobile interfaces, and SMS infrastructure (collectively, the “Service”).

These Terms cover every product we operate under the Pony Express HQ, INC. corporate umbrella, including:

• Pony Express HQ, our SMS outreach and business texting platform, at getponyexpress.com, ponyexpresshq.com and their application domains; and
• PonyHOA, our community communication and management product for homeowners associations, condo associations, and similar organizations, at ponyhoa.com and its application domains.

PonyHOA is a product of Pony Express HQ, INC., not a separate company. Where these Terms say “Pony Express,” “we,” or “us,” they mean Pony Express HQ, INC. regardless of which brand you signed up through.

These Terms also apply to the websites we own and operate, or that authorized third parties operate on our behalf (each, a “Site,” and collectively, the “Sites”).

Your use of the Service may be further governed by an agreement entered into between Pony Express and the customer named therein (“Customer Agreement”). In the event of any inconsistency between a Customer Agreement and these Terms, the Customer Agreement controls. You represent and warrant that you are authorized to bind that customer to these Terms.

These Terms do not apply to any site owned or operated by a third party, even where we link to it. Please refer to the terms of use of any such third-party site.

When we refer to “you” or “your,” we mean the person accessing the Service. If that person acts on behalf of another person, including a business or other organization, “you” and “your” also mean that other person or organization.

These Terms include the terms and conditions of our Privacy Policy and our Anti-Spam & SMS Acceptable Use Policy. By using the Service, you acknowledge that you have read, understood, and agree to be bound by both.

2. Eligibility and accounts

You must be at least 18 years old and able to enter into a binding contract to use the Service. Use of the Service is limited to persons who are of legal age in the jurisdiction in which they reside.

To access certain parts of the Service, you may be required to register by completing a registration or enrollment form. We may accept or reject any registration in our sole discretion. You represent and warrant that the information you provide when registering is accurate, complete, and current, and that you will keep it up to date.

As part of registration you will select a user name, normally based on your email address, and a password (together, your “Credentials”). You may not select a user name that is vulgar, impersonates another person, or violates the rights of others, and we may reject any user name we determine is unacceptable.

You are solely responsible for all use of the Service under your Credentials and for keeping them confidential. You agree to notify us promptly of any actual or suspected unauthorized use, and to exit your account at the end of each session. If you disclose your Credentials, or otherwise allow them to be discovered, you assume all risks and losses associated with that disclosure.

Certain portions of the Service are intended to be used only by individuals authorized by a customer under its Customer Agreement. Such individuals must use the Credentials assigned to them and not those of another person. If you are not authorized, or you are using someone else’s login information, you are an unauthorized user and should not use the Service. If you nonetheless continue, you agree that: (1) you will be personally liable for all expenses, costs, or damages we incur in investigating or addressing your unauthorized use, in addition to any other remedies available to us; and (2) you will be personally bound to the terms of the applicable Customer Agreement for the entire debts and other commitments of that customer, waiving any actual notice or knowledge of its terms.

3. The Services

“Services” under these Terms include the business services we offer you directly, across both the Pony Express HQ and PonyHOA products.

As a user of the Sites, you have a non-exclusive, non-transferable, limited, revocable license to use the Sites solely for your internal business use. You may not use the Sites for any other purpose.

We provide general information about our products and services on the Sites. We may introduce new features, or modify or delete existing features, at our discretion. We will notify you of changes to features to the extent we are required by law to do so. By using any new or modified feature when it becomes available, you agree to be bound by these Terms with respect to that feature.

If you are accepting these Terms on behalf of an HOA, condo association, or other organization, you represent that you have authority to bind that organization.

4. Subscription, credits, billing, refunds, and taxes

Pricing. All prices listed on the Sites for any product or service are subject to change at our discretion and without notice. For subscription plans, we will give at least 30 days’ advance notice of a price change before it applies to your renewal.

Subscriptions. Where the Service is offered on a subscription basis, you authorize us to charge your payment method through our payments provider on a recurring basis until you cancel. Cancellations take effect at the end of the current billing period. We do not offer prorated refunds for partial periods except where required by law. Add-on purchases, such as extra message packs or one-time migration services, are billed separately at the prices shown at checkout.

Credits. Your credits are yours for the life of the account as long as you maintain a positive account credit balance. If your account is not active, and an inactive account is defined as an account which has not sent a group message in the last six months, then for every non-subscription-based local phone number, 200 credits per month will be debited from your account balance. For subscription-based phone numbers, for every local phone number 200 credits per month, and for every toll-free phone number 500 credits per month, will be debited from your account credit balance. If your account credit balance goes to zero or below zero, your account will be closed permanently after ten business days unless additional credit is added to your account credit balance.

Free trials. We are under no obligation to offer a free trial of any product or service. We may, at our sole discretion, offer free trials. We make no warranties about the delivery time of a free trial, and all free trials are subject to discontinuation at any time for any reason, without notice. Upon cancellation of a subscription, any discount obtained via a coupon code will be null and void, and any future subscription will be charged at our normal pricing structure at that time.

No refund on termination. In the event of an account suspension, cancellation, or deletion by Pony Express, no refunds will be issued for any unused text credits during the terminated period. This policy is in place so that we can maintain a reliable and high-quality messaging service for all of our users.

Taxes. Prices shown do not include applicable sales, use, or similar taxes (“Taxes”). Where we are required or authorized by law to collect Taxes based on your account’s billing address, we will calculate and add them to your invoice. You agree to pay any Taxes we are required or authorized to collect. If your organization is tax-exempt, you must provide valid exemption documentation before the exemption can be applied to future invoices; exemptions are not applied retroactively. Where we are not required to collect Taxes on a purchase, you are responsible for determining and remitting any Taxes owed to the applicable authority.

5. Acceptable use and prohibited content

You agree to use the Service only for lawful purposes, in accordance with these Terms and our Anti-Spam & SMS Acceptable Use Policy.

You may not: (a) send messages to recipients who have not provided prior express written consent under the Telephone Consumer Protection Act (TCPA) and applicable state law; (b) impersonate a person or entity, or spoof an identity; (c) interfere with, or attempt to circumvent, the security of the Service; (d) use the Service to send unlawful, harassing, or fraudulent content; (e) reverse engineer or resell the Service; or (f) attempt to gain unauthorized access to any part of our systems, any third-party systems we use, or any other user’s data, by hacking, password mining, or any other means.

Prohibited Content. We prohibit the use of our platform and Services for certain types of text programs and content (“Prohibited Content”). Prohibited Content includes but is not limited to: content dealing with sex, hate and discriminatory speech, alcohol, firearms, tobacco, vaping, CBD products, illegal drugs, depictions or endorsements of violence, adult or otherwise inappropriate content, profanity, loans, payday loans, short-term loans, mortgage loans, student loans, debt, debt relief, debt consolidation, debt reduction, credit, credit repair, taxes, tax relief, work-from-home opportunities, donations, and medication.

You represent that your content does not relate to Prohibited Content. The fact that we have previously transmitted your content does not constitute our agreement that it is allowed on the platform, or our agreement to transmit it in the future. If your content relates to Prohibited Content, you may not use the Services unless otherwise agreed in writing by us, which may be granted or denied in our sole discretion.

We reserve the right to refuse, suspend, or terminate Services, or any campaign, text program, or account, at any time and without warning, where in our sole discretion it relates to Prohibited Content or other content we deem unacceptable. Further, if any carrier, regulator, the CTIA, or a similar body objects to your content, we reserve the right to suspend or terminate provision of the Services to you, even if we had previously agreed to allow that content.

Commercial use of the Sites. The Sites may not be used for commercial purposes other than to inquire about and use our products and services. You must obtain our prior written consent to make commercial offers of any kind on the Sites, whether by advertising, solicitation, links, or any other form of communication. You may not resell, or link to other sites for the purpose of selling, our products or services.

How we handle violations. When we identify a violation of these principles, where possible we will work with customers in good faith to bring them back into compliance. However, to protect the continued ability of all our customers to use messaging for legitimate purposes, we reserve the right to suspend or remove access to our platform without notification, for customers or their end users that we determine are not complying with our messaging policy, or who are not following the law in any applicable area or applicable communications industry guidelines or standards.

You agree that monetary damages may not provide a sufficient remedy for violations of these Terms, and you consent to injunctive or other equitable relief. We may release user information about you if required by law or subpoena, or where release is necessary or appropriate to address unlawful or harmful activity. We are not required to provide any refund if your account is terminated because you violated these Terms.

6. TCPA compliance and consent

You agree that under no circumstances will you use the Service to transmit any text message or telephone call to a consumer without the consumer’s prior express written consent. You agree that you will comply with the TCPA in all material respects when using the Service.

When you send messages through the Service, you are the sender for purposes of the TCPA, CAN-SPAM, and equivalent laws. You must obtain and maintain proof of consent from each recipient before sending non-emergency messages. We provide consent-tracking tools, but compliance is your responsibility.

7. Message deliverability

Certain carriers may, in their sole discretion, block the delivery of SMS messages. This practice, sometimes known as “SMS filtering,” is generally conducted at the discretion of the carrier to comply with governmental regulations or the carrier’s internal policies. We have no control over a carrier’s message deliverability, and we usually neither know nor can predict that filtering is, has been, or will be taking place. You agree to hold us harmless for any disturbances, losses, frustrations, or other problems related to SMS messages being undelivered by a carrier. We are not liable for delayed or undelivered messages.

We transfer text and image messages through various third-party routes with different reliability levels. We process your messages correctly and provide appropriate feedback regarding transmission. We are not responsible for the eventual and final delivery of any communication, since that depends on downstream services we use, and delivery is the responsibility of those downstream services.

8. Your content and customer data

Content defined. “Your Content” refers to the data you ask us to store, process, deliver, or transmit to end users, including your contact or member directory, unit records, messages, polls, violations, documents, and other data you load into the Service. You retain ownership of Your Content. You grant us a limited license to host, copy, transmit, alter and encode into other formats, and display Your Content only as needed to provide the Service.

You represent that:

• Permission to use Your Content. You own or have licensed all rights and necessary clearances to distribute Your Content to mobile devices and any other means agreed upon between you and us. Your Content does not violate the rights of any third party, including intellectual property rights, trade secret rights, and privacy rights.
• Carriers and aggregators. Your Content is consistent with standards imposed by mobile carriers and aggregators. Specifically, Your Content is not libelous, defamatory, inaccurate, sexually explicit, unlawful, obscene, false, misleading, racially or ethnically offensive, or objectionable.
• No violations. Your Content, including its storage, processing, delivery, and transmission, does not violate any laws or regulations in the United States, Canada, your home jurisdiction, or any other jurisdiction where Your Content is stored, processed, delivered, or transmitted.
• Accuracy and lawfulness. You are responsible for the accuracy and lawfulness of the data you load, including ensuring you have the right to share contact or member information with our subprocessors.
• No malicious code. Your Content will not contain any Malicious Code. “Malicious Code” means computer software, code, or other instructions intended to gain or facilitate unauthorized access to, prevent authorized access to, damage, disable, or degrade the performance of computer systems or data, including software commonly referred to as viruses, worms, Trojan horses, and spyware.

Reinstatement. If we delete or refuse to transmit any of Your Content, including Prohibited Content, we will, where permitted by law, contact you to inform you of the problem. If the problem is correctable and permitted by law, we may in our sole discretion work with you to complete the campaign.

Public contributions. Information, comments, documents, images, or general content you post in publicly visible areas of a Site may be viewed by other users with access to that Site and will not be considered confidential. By providing such material, you grant us an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit, and distribute it on the Site. We are not liable or responsible for content provided by users or other third parties, and we cannot preview it before it appears. You may be held liable for illegal or prohibited content you provide. If you discover such material, please notify us at support@ponyexpresshq.com, and we will investigate promptly and may take the action we deem appropriate.

Feedback. Any comments, feedback, or recommendations you provide for the improvement or modification of the Service are our sole property, and we are free to use any ideas, concepts, or know-how they contain.

9. AI features

Where offered, our platform includes AI-driven tools, utilizing OpenAI’s technology, to assist in the creation of SMS and MMS content and to provide personalized recommendations or automated responses. These tools generate content based on keywords, preferences, and other information you provide.

While designed to streamline your work, AI-generated content may not always be accurate, complete, or appropriate. You are solely responsible for reviewing and editing the content to ensure it aligns with your brand voice and complies with all applicable laws and regulations, including those pertaining to data privacy, intellectual property, and communication standards.

You acknowledge that AI outputs should be used as guidance rather than absolute solutions, and you retain full responsibility for any decisions or actions taken based on them. You should independently verify any AI-provided content before using it in your communications. We do not guarantee that AI-generated content will meet your expectations or be free from errors, omissions, or inaccuracies, and we disclaim all liability for content generated by AI tools.

You are responsible for ensuring that content generated through these tools complies with all relevant legal requirements and does not mislead or harm recipients. You agree to indemnify and hold us harmless from any claims, liabilities, or damages arising from the misuse of AI-generated content.

In addition to these Terms, you agree to comply with OpenAI’s Usage Policies and API Terms of Use, which outline restrictions on the generation of harmful or misleading content and other compliance requirements.

10. Third-party services and integrations

The Service integrates with third-party providers, including providers of SMS infrastructure, payments, data hosting, email delivery, background job processing, and bot protection. Your use of those services is governed by their respective terms. We are not responsible for downtime or the actions of third-party providers, but we will work in good faith to mitigate the impact.

Some of our products and services exist on, and rely on, sites owned and operated by third parties, and certain functional aspects may be out of our control. We cannot guarantee the continued reliability or functionality of products or services hosted on third-party sites, but we will make commercially reasonable efforts to assist you in accessing and troubleshooting affected products.

Links. The Sites may contain, or automatically produce search results that reference, links to third-party sites. We have no control over those sites and cannot guarantee, represent, or warrant that their content is accurate, legal, or inoffensive. We do not endorse the content of any third-party site, nor do we warrant that it will be free of viruses. If you choose to use a linked site, you agree to read and adhere to its policies and terms. Any advice, opinions, or recommendations provided by a linked site are those of its provider and not ours.

Permissions for scanning. Some websites may require permission to scan their URL or content. You agree that you have obtained the necessary permission to access and scan any URL or website content you submit through the Service. We disclaim, and you release us from, all liability associated with unauthorized scanning of any website URL or content.

API and integrations. Access to our API is permitted through our dashboards and through integrations we authorize, such as our published integrations and any API credentials we issue to you. Use of our API endpoints outside those authorized paths, including through third-party applications we have not authorized, violates these Terms. We may rate-limit, suspend, or revoke API access that we determine is abusive or inconsistent with these Terms.

11. Intellectual property and restrictions on use

All information and content provided on the Sites, whether explicitly marked or not, is the property of Pony Express, its subsidiaries, affiliated companies, joint partners, or others, and is subject to U.S. and international copyright and unfair competition laws. This includes text, design, software, images, graphics, source code, video, audio, animation, related files, and their arrangement on the Sites.

All trademarks, service marks, logos, model and brand names, emblems, and protectable trade dress elements (collectively, “Marks”), whether explicitly marked or not, used on the Sites are owned by Pony Express, its subsidiaries, affiliated companies, or joint partners, or are used under license, and are subject to U.S. federal and state and international trademark and unfair competition laws. This includes the Pony Express HQ and PonyHOA names and logos.

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for the duration of your subscription. You may copy, print, or otherwise use information, content, or Marks provided on the Sites only for your personal, educational, or internal business use, and provided that you: (1) maintain all copyright and other intellectual property notices intact; (2) do not modify or otherwise alter any information or content; and (3) do not expressly or implicitly suggest an association with any service, product, brand, or affiliate. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

Other use of any information, content, or Marks, except as specifically permitted in these Terms or in a written instrument signed by us, is strictly prohibited, including copying, reproducing, downloading, uploading, posting, broadcasting, transmitting, distributing, publishing, republishing, licensing, framing, altering, or creating derivative works for any commercial or public purpose.

Nothing in these Terms shall be construed as conferring, by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark, or other proprietary interest of ours or of any third party.

You are not permitted to create a hyperlink to any page or portion of any Site, or to frame any page or portion of any Site, without our prior written permission.

Any use of information, content, or Marks that does not comply with this section is unauthorized and may subject you to civil and criminal penalties under U.S. and international intellectual property laws and other applicable laws.

12. Termination, suspension, and inactivity

You may cancel at any time from your account settings.

We have the right to modify, suspend, or discontinue, temporarily or permanently, any Site, any product or service, or your right to access or use any portion of the Service, in our sole discretion, at any time and without prior notice, for any reason, including: (1) attempts by you or another party to gain unauthorized access to any Site, or to assist others in doing so; (2) disabling of any security feature; (3) your violation of these Terms; (4) suspected or actual infringement of a third party’s intellectual property rights; or (5) requests by law enforcement or other government agencies. We may also suspend or terminate the Service if you materially breach these Terms or if continued service would expose us to legal risk.

Inactivity. If you have not used your account in the past 180 days, we have the right to close your account. After account closure, you will no longer be able to access the dashboard, forward incoming calls, or send and receive text messages, and your dedicated phone number will be released.

On termination. You may export your data for 30 days after termination; thereafter we may delete it, except where retention is required by law, such as financial records retained for seven years under IRS rules, or where the data is covered by an active audit hold.

Obligations and liabilities you incurred before the termination date survive termination for all purposes, as do the restrictions on your use of material on the Sites.

YOU ACKNOWLEDGE AND AGREE THAT PONY EXPRESS SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY MODIFICATION, SUSPENSION OR DISCONTINUANCE OF ANY SITE OR ANY SERVICES OR INFORMATION PROVIDED ON THIS SITE OR ACCESSED BY YOU THROUGH THIS SITE.

13. Disclaimers

YOU USE THE SITES AND THE PRODUCTS AND SERVICES OFFERED ON THE SITES AT YOUR OWN RISK. ALL INFORMATION AND CONTENT AND ALL PRODUCTS AND SERVICES OFFERED OR ACCESSED THROUGH THE SITES, INCLUDING CONTENT PROVIDED BY THIRD-PARTY PROVIDERS, ADVERTISERS AND SPONSORS ON ANY SITE, IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE. ALL INFORMATION, CONTENT, PRODUCTS, AND SERVICES OFFERED OR ACCESSED THROUGH ANY HYPERLINKED SITE IS PROVIDED “AS IS” AND IS USED AT YOUR OWN RISK.

Without limiting the above, we and our subsidiaries, affiliated companies, agents, and joint partners: (1) make no warranties or representations whatsoever concerning any Site, the access to or availability or use of any Site, or the accuracy, completeness, or timeliness of the information and content posted on or referred to in any Site; (2) do not warrant that your access to or use of any Site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that any Site or its content is free of computer viruses, worms, Trojan horses, or other harmful components; (3) do not represent or warrant that any service or product listed on or accessed through any Site will be available for purchase or not withdrawn at any time; and (4) do not represent or warrant the accuracy, functionality, specifications, or any other aspect of items posted or accessed through any Site. We do not warrant that messages will be delivered within any specific timeframe. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

We have no obligation to update any information or content on any Site, and we assume no responsibility regarding its accuracy. Any use of the information or content provided is at your own risk.

No recommendations or advice. Although information and user content may be available through the Sites, you should not construe it as expressing our opinions or endorsement. You alone bear responsibility for evaluating it. In exchange for using such information or content, you agree to release us from any claim, and not to hold us liable, for any damages arising from any decision you make based on it.

No attorney-client relationship exists between us, and therefore no communication between us, and no information you provide or input via the Service, is subject to any confidentiality obligation or privilege against disclosure.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PONY EXPRESS, ITS SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS, OR SUPPLIERS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF ANY SITE OR ANY OF THE PRODUCTS OR SERVICES OFFERED OR ACCESSED THROUGH IT, OR ANY OTHER HYPERLINKED SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST REVENUES, LOST PROFITS, LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY.

Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim. Your sole and exclusive remedy against us is to discontinue use of the Sites and of the products and services offered or accessed on them.

15. Indemnification

You agree to defend, indemnify, save, and hold harmless Pony Express and its subsidiaries, affiliated companies, joint partners, and licensees, and their respective directors, members, shareholders, officers, employees, and agents, from and against all liabilities, claims, damages, and expenses, including reasonable attorneys’ fees as incurred, arising out of:

• your use of the Sites and our Services, including any violation or alleged violation of these Terms;
• any losses or claims arising out of your use of any products or services you obtained on any of our Sites;
• Your Content;
• your violation of applicable law, including the TCPA and other messaging laws; and
• your violation of any rights of a third party.

You further agree to defend and hold harmless Pony Express and its subsidiaries, affiliate companies, joint partners, and licensees, and their respective directors, members, shareholders, officers, employees, and agents, from and against all liabilities, claims, damages, and expenses, including reasonable attorneys’ fees, arising out of any third-party or class action TCPA claim resulting from your use of the Sites or the Services.

16. Governing law and disputes

We control the Sites from our offices in San Mateo, California. We make no representation that any content on the Sites is appropriate or available for use in other locations, and accessing the Sites from territories where their contents are illegal is prohibited. Those who choose to access the Sites from other locations do so on their own initiative and are responsible for compliance with local laws.

These Terms, and the relationship between you and Pony Express, are governed by the laws of the State of California, notwithstanding any principles of conflicts of law. Any claim relating to the Sites or the Service shall be litigated in the state and federal courts having jurisdiction in the State of California, and you consent to the jurisdiction and venue of those courts, except where prohibited by applicable law.

If any part of these Terms is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Sites or these Terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

Section titles are for convenience only and have no legal or contractual effect.

17. Changes to these Terms

We may update these Terms from time to time. The most current version will always be available from the link at the bottom of the Sites, with the “Last updated” date above.

For material changes affecting existing subscription customers, we will provide notice by email or in-product notice at least 30 days before the change takes effect. For all other changes, modifications are effective upon posting to the Sites, which posting is deemed notice to you.

If you find these Terms unacceptable at any time, you may discontinue your use of the Service. Your continued use after a change takes effect constitutes acceptance of the updated Terms.

These Terms expressly include any additional terms and conditions set forth on the Sites, including terms specified in posted agreements and frequently asked questions. To the extent any of these Terms conflict with terms posted on a particular Site, the terms posted on that Site control with respect to that Site.

International use. We make no representation that materials on any Site are appropriate or available for use in locations outside the United States.

When applicable, you agree, as a condition of using the Service, to ensure that all of your agents, employees, and independent contractors adhere to these Terms.

18. Contact

Questions about these Terms can be sent to support@ponyexpresshq.com, or through our contact page.

Pony Express HQ, INC. San Mateo, California